Ferry Ticketing Account Management and Island Opening

Post date: Apr 25, 2018 1:28:11 PM

A reminder that if you are trying to access your ferry account the old ferry system is currently down. Please see the email from April 13 below and thank you for your patience.

Island opening is Friday April 27 and we look forward to seeing many of you then. The first ferry is 7AM and the office hours on Friday and Saturday are 9am-3pm.

April 13 Email:

The island is in the process of completing a major upgrade to the ferry ticketing and account management system. We expect to have the revised system operational as of opening day, April 27th. This depends on a successful outcome of live testing during this week.

To be ready to accomplish the transition we have to suspend access to your accounts from Wednesday April 18th at 8pm until April 27th at 7am. If you need to purchase a paper ticket or check your account balance you must do it before Wednesday, April 18th at 8pm.

Inevitably there will be startup issues and a learning curve but ultimately we expect this to be a major improvement over the existing system.